Ordering
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We would be pleased to receive your order by letter, fax or e-mail.
(Sorry, but we do not currently have an on-line ordering system.)
You may find it convenient to use our Order Form, which can be printed from the button on the left.
(This form is designed to print on most printers onto a single page. Simply click on the button
and then print off the page.)
However you decide to send your order, please remember to include your full invoice address with
postcode (and delivery address if different), the products you require and your payment or account
details (see below).
If you need any help with your order, need advice, or would like to check a price before ordering
please do not hesitate to contact us.
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Pricing
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As we would like as many people as possible to sow wild seeds, we do not have a minimum order
value. Seed may be ordered in any quantity over 1 gram for species, or over 100g for
mixtures. Quantities up to 10g are priced at the gram rate, up to 100g at the 10g rate, up to one
kilo at the 100g rate and so forth. |
Post and Packing
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Seed is sold net weight with no extra charge for handling, packing and delivery by
post within the UK. |
FRA/VAT
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We are registered with the VAT authorities as Flat Rate Farmers. This means that we charge VAT
registered business customers a FLAT RATE ADDITION (FRA) of 4% on all our supplies. This can be
reclaimed in the usual way.
Non VAT registered customers do not need to add VAT or FRA.
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Payment
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Please send cheque or card payment details with your order. Cheques should be made payable to
'Emorsgate Seeds'. Account customers will be invoiced, with payment due within 30 days.
Overdue payments will be charged at 2% per month. |
Availability
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Generally we are able to supply the seeds as detailed in our product lists tall year round.
However, from time to time we may sell out of a certain species or experience a crop failure. For
this reason all our seeds and mixtures are offered subject to availability. Our mixtures are
blended to the proportions published in our current brochure and website unless otherwise stated:
customers will always be informed of any significant changes or omissions we have to make. Our
order form includes a provision for you to indicate whether you would like us to choose suitable
alternatives should any item be unavailable. |
Viability
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We guarantee that our seeds are of high viability and purity, true to type and of the correct weight
when delivered. Seed found not to meet these standards may be returned in full and undamaged,
within 30 days, for a replacement or refund.
The performance of our seeds and mixtures will be influenced by the storage conditions after delivery
and by the weather, soil and site conditions at the time of sowing.
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Privacy Policy
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Information We Collect
Our primary goal in collecting personal information is to provide you with a safe, efficient, and
personalised experience. We only collect personal information about you that we consider necessary for
this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information
about yourself. If you choose to use our services, we may require you to provide contact and
identity information, financial information and other personal information as indicated on the forms
throughout the Site. Where possible, we indicate which fields are required and which fields are
optional.
We do not collect and process any information based upon your use of the Site. We do not use data
collection devices such as "cookies" on any pages of the Site.
If you send us personal correspondence, such as emails or letters, we may collect such information
into a file specific to you.
Our Use of Your Information
We use information in the files we maintain about you to resolve disputes, provide customer support and
troubleshoot problems.
If you send an email, we do not use that email address for any purpose other than to reply to your
email. We do not rent or sell these email addresses. We generally discard email addresses some time
after they have been used to send your email.
Our Disclosure of Your Information
As a matter of policy, we will never sell or rent your personal information to third parties for their
marketing purposes. However, the following describes one of the ways that we may disclose your
personally identifiable information:
Legal Requests. Emorsgate Seeds cooperates with law enforcement inquiries, as well as other third
parties, to enforce laws and third party rights, such as intellectual property rights and laws relating
to fraud. Therefore, in response to a verified request by law enforcement or other government officials
such as a Section 29 (3) Data Protection Act 1998 form relating to a criminal investigation or alleged
illegal activity, or other activity that may expose us or you to legal liability, we can (and you
authorise us to) disclose personal information such as name, address, telephone number, email address
and order history about you as we, in our sole discretion, believe necessary or appropriate.
We cannot ensure that all of your communications with Emorsgate Seeds and other personally identifiable
information will never be disclosed in ways not otherwise described in this Privacy Policy. For example,
third parties may unlawfully intercept or access transmissions or private communications. Therefore,
although we use industry standard practices to protect your privacy, we do not promise, and you should
not expect, that your personally identifiable information or communications with Emorsgate Seeds will
always remain private.
Notice
We may amend this Privacy Policy from time to time in order that it accurately reflects the regulatory
environment and our own data collection and disclosure practices. All amended terms shall automatically
be effective 30 days after they are initially posted on the Site. |
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